So the last night I got off at 1:30am then drove home which put me home at 2am! We were supposed to have "a corporate visit" so we called in all the troops and busted our rumps to get the store perfect, but even at 1:30 there were flaws so I had nightmares about getting a call from the store manager saying it wasn't good enough etc., woke up with a stomach ache because of it, then got a text saying they weren't coming! I was like are you kidding me, cause they are coming next week which means this will yet again be reapeated , this whole process, and we already blew our payroll on this night , and payroll is a huge deal. So for us this means , cutting hours everywhere, which means understaffed on the floor, and upset customers and unrealistic expectations of the store manager as to why the store doesn't look as good as it should, when we have no staff. Talk about a catch twenty two! Not to mention when I took over as Customer Service manager, our customer service score was 49.2 and not it is 89.1 (which is the highest in our district ever! for weeks running) but when we are understaffed it hurts that number a lot!
Well anyway big rant that was and now I'm through cause I have to go back to work tonight and I won't be home until minimum 12am cause we are open until 11pm. Sorry I bored you with all that!
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